Managed Services
- 24/7 Monitoring of Network and Servers- We will be alerted to a problem and start working immediatly on it.
- Stragegic Planning and Consulting- We can help you create plans for future growth along with cost savings
- Cost Savings- Much less expensive than hiring and retaining a full time employee.
- Unlimited Support - Your costs will be predictable and you can easily stick to your budget.
Help Desk
- Normal Business Hour and Optional 24/7/365
- Tailored To Your Business and Budget Needs
- Remote Fixes- Ability to fix most issues as long as the user has an internet connection.
- Based in the US- We will explain things in normal terms, not confusing "Geek Speak"
What Are Managed Services?
Managed services let you offload specific IT operations to a service provider, known as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf. Managed services providers can offer services such as alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to an experienced managed services professional lets you concentrate on running you business with fewer interruptions due to IT issues.
The Many Jobs Managed Services Can Perform:
24/7 monitoring and alerts, vendor management, on-site hardware support, system administration (password resets, user account creation etc), change management, reporting and root cause analysis, research into new technologies that are relevant to what the company does, Service Level Agreements, software/application support, backups, Printer Admin, Network Management, Server Management, Desktop Support, remote access, regular incident analysis, discounted hardware and software, the list goes on and on.
- Increase Server Utilization
- Decrease Spending
- Conserve Energy
- Safeguard Data
- Increased Flexibility
